Employee Training & Development

Training

• The act of increasing the skills of an employee for doing a particular job, & thus it’s a process of learning a sequence of programmed behavior to do that particular job.
• Training helps employees to do their current job

Development 

Development is a process where the employee with the support of his/her employer undergoes various training programs to enhance his/her skills and acquire new knowledge and skills.

Training & Development process

• Training & development process is an organizational activity aimed at improving the performance of the individuals and groups of employees in the organizational settings. ...
• Through 'training' employees are taught specific skills.
•  while through 'development' employee's personality and management skills are enhanced

Designing effective training process

• Needs Assessment
• Ensuring employees readiness for training
• Creating learning environment
• Ensuring transfer of training
• Selecting training method
• Evaluating training programs

Need Assessment

• The first step is training need & assessment.
• Before planning the training, Management should assess training need & assessment.
• Training need is the gap between actual skills, knowledge, abilities & competencies & desired level of skills knowledge & competencies.
• This estimates how many employees s of what level & need the training urgently & at future.

Ensuring employee readiness

• Motivation to learn is the desire of the trainee to learn the content of the training program.
• Self-efficacy is the employees’ belief that they can successfully learn the content of the training program

Managers increase employee efficacy

• Letting employees know that the purpose of training is to try to improve performance.
• Provide information as much as possible about the training program & purpose of training.
• Showing employees the training success of their peers who are now in similar jobs.
• Providing feedback that managers have ability to overcome learning difficulties.

Creating Learning Environment

• Employees need to know why they should learn.
• Employees need meaningful training content.
• Employee need to have opportunities to practice.
• Employee need feedback
• Employees learn by observing, experiences,& interacting with others.
• Employees need the training program to be properly coordinated & administrated.
• Employees need to commit training content to memory.

Selecting Training Methods

Presentation methods

•  classroom instruction
• Distance learning
• Audiovisual techniques
• Mobile technologies

Hands on Methods

• On the-job training
• Self-directed learning
• Simulations
• Business games and case studies
• Behavior modeling
• E-learning

Evaluate training process

• Reaction, Satisfaction & Intension.
• Knowledge retention.
• Applicant & implementation.
• Business impact.
• Return on investment.