Week 2,3. Communication Skills: Need & importance

Exercises

  1. Imagine that you have been hired to make “cold calls” to ask people whether they are familiar with a new restaurant that has just opened in your neighborhood. Write a script for the phone call. Ask a classmate to copresent as you deliver the script orally in class, as if you were making a phone call to the classmate. Discuss your experience with the rest of the class.
  2. Imagine you have been assigned the task of creating a job description. Identify a job, locate at least two sample job descriptions, and create one. Please present the job description to the class and note to what degree communication skills play a role in the tasks or duties you have included.

References

The College Board. (2004, September). Writing skills necessary for employment, says big business: Writing can be a ticket to professional jobs, says blue-ribbon group. Retrieved from http://www.writingcommission.org/pr/writing_for_employ.html.

National Association of Colleges and Employers. (2009). Frequently asked questions. Retrieved from http://www.naceweb.org/Press/Frequently_Asked_Questions.aspx?referal=.

National Commission on Writing for America’s Families, Schools, and Colleges. (2004, September). Writing: A Ticket to Work…Or a Ticket Out, A Survey of Business Leaders. Retrieved from http://www.writingcommission.org/pr/writing_for_employ.html.

Pearson, J., & Nelson, P. (2000). An introduction to human communication: understanding and sharing (p. 6). Boston, MA: McGraw-Hill.

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