week 11th & 12th : Information in Action

  • Introduction
  • The Transaction Processing System
  • System Overview
  • The Major Subsystems of the Distribution System
  • Systems That Fill Customer Orders
  • Systems That Order Replenishment Stock
  • Systems That Perform General Ledger Processes
  • Organizational Information Systems
  • The Marketing Information System
  • The Human Resources Information System
  • The Executive Information System
  • Customer Relationship Management (CRM)
  • Data Warehousing
  • The Data Warehousing System
  • How Data Is Stored in the Warehouse Data Repository
  • The Star Schema
  • Information Delivery
  • Online Analytical Processing
  • ROLAP and MOLAP
  • Data Mining