week 11th & 12th : Information in Action
- Introduction
- The Transaction Processing System
- System Overview
- The Major Subsystems of the Distribution System
- Systems That Fill Customer Orders
- Systems That Order Replenishment Stock
- Systems That Perform General Ledger Processes
- Organizational Information Systems
- The Marketing Information System
- The Human Resources Information System
- The Executive Information System
- Customer Relationship Management (CRM)
- Data Warehousing
- The Data Warehousing System
- How Data Is Stored in the Warehouse Data Repository
- The Star Schema
- Information Delivery
- Online Analytical Processing
- ROLAP and MOLAP
- Data Mining