b. Course Pre-Requisite

Course Objectives

Objectives of Total Quality Management:

The main purpose of this course is to introduce the main principles of business and social excellence, to genrate knowledge and skills of students to use models and  quality management methodology for the implementation of total quality management in any sphere of business and pubic sector.
Enable the student:
1. To know about the importance of quality & its basic concepts
2. To understand the principles of TQM.
3. To learn the tools & techniques for quality improvements

4. Familiarization with quality management & environmental management
systems