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• Introduction to Communication
• Importance, Theories, Barriers,
• The Seven C’s for Effective Communication
• Listening S k i l l s
• Blocks, Thinking and Feeling Notes Taking , Giving Feedback.
• Reading Skills
• Active Reading Techniques, Skimming
• General Reading and Careful Reading.
• Introduction to Writing Skills:
• Planning
• Drafting and Editing
• Emphasis and Connections
• Grammar and Vocabulary
• Technical and Business Vocabulary
• Constructing Formal Sentences
• Active listening