Week 15: Introduction to Marketing

Market
The set of all actual and potential buyers of a product or service.

Marketing
The process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return. The action or business of promoting and selling products or services, including market research and advertising. The management process through which goods and services move from concept to the customer. It includes the coordination of four elements called the 4 P's of marketing