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• Week 1: i- Concept of Library and Information centers.
• Week 1: ii- Definition and concept of Reference services.
• Week 2: i- Concept of Library and Information centers.
• Week 2: i- Functions of Library and need of reference services.
• Week 2: ii- Reference desk/reference counter/Reference section.
• Week 3: i-Reference Interview and its need.
• Week 3: ii- Importance of Reference services.
• Week 4: i- History of reference services within the libraries and information centers.
• Week 4: ii- Scope and functions of reference services.
• Week 5: i- Kinds of Reference services: direct and indirect. CAS , SDI. Ready reference services, Users advisory services, Information literacy programs.
• Week 5: ii- Media used for reference services.
• Week 6: i- Reference librarian, qualification, responsibilities
• Week 6: ii- Qualities of a good reference librarian
• Week 7: i- Concept of Information resources in each format.
• Week 7: ii- Difference between general library material and Reference library material
• Week 8: i- Reference sources and Kinds of Reference sources.
• Week 8: ii- Revision and Presentations
• Week 9: MID-TERM EXAM.
• Week 10: i- General Reference sources and Special reference sources.
• Week 10: ii- Dictionaries: Printed and Electronic format.
• Week 11: i- Encyclopedias: Printed and Electronic format.
• Week 11: ii- Bibliographies, catalogues, handbooks, manuals.
• Week 12: i- year books, almanacs, Map, Atlases, Gazetteers
• Week 12: ii- Directories, Indexes, Abstracts,
• Week 13: i- Biographical sources, kinds of biographical sources.
• Week 13: ii- Dictionaries and Encyclopedias: Printed and Electronic format.
• Week 14: i- Ready reference sources, Record of answers of frequently asked queries.
• Week 14: ii- Some queries and their relevant reference tools.
• Week 15: i- Criteria for purchasing of Reference sources.
• Week 15: ii- Review and Criticism Sources.
• Week 16: i- Role of Information literacy sessions and readers advisory services
• Week 16: ii- Evaluation of the reference Services and importance of feed back.
• Week 17: i- Revision and Presentations
• Week 17: ii- Revision and presentations
• Week 18: FINAL TERM EXAM.