(G) Lesson Plan

Week

Topics and Readings

1.

Course Overview

Introduction to Operations

Operations Strategy

2.

Product Design

Service Design

Form Teams

3.

Process Analysis

Manufacturing Process Analysis

4.

Job Design and Measurement

Business Process Reengineering

Quality Management and 6 Sigma

5.

Quality Management and 6 Sigma (cont’d)

6.

Statistical Process Control

7.

Capacity Planning

Aggregate Planning

8.

Enterprise Resource Planning

MID TERM EXAMINATION

9.

Lean Production

10.

Inventory Management

11.

Waiting Line Analysis

Project Management

12.

Supply Chain Strategy

13.

Materials Requirements Planning

14.

Japanese style of manufacturing utilizing

techniques and trends for attaining quality assurance with the use of techniques such “kanban”.

15.

Capacity planning, process design, facility layout and location

16.

Implementation of an effective operational strategy with a perspective emphasizing on the operational system of the future in the global market

FINAL TERM EXAMINATION