WEEK 9-10ERP SALES,CRM (CUSTOMER RESOURCE MANAGEMENT) AND KNOWLEDGE MANAGEMENT AND FAILURES
WEEK 9-10ERP SALES,CRM (CUSTOMER RESOURCE MANAGEMENT) AND KNOWLEDGE MANAGEMENT AND FAILURES
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Course Material
- WEEK 1-2: INTRODUCTION TO ERP, HISTORY, COMPONENTS AND BENEFITS
- WEEK 3-4 ERP AND BUSINESS PROCESS RE ENGINEERING
- WEEK 5-6 ERP LIFE CYCLE PLANNING AND PACKAGE SELECTION
- WEEK 7-8 ERP LIFE CYCLE IMPLEMENTATION ,OPERATION AND MAINTENANCE
- WEEK 9-10ERP SALES,CRM (CUSTOMER RESOURCE MANAGEMENT) AND KNOWLEDGE MANAGEMENT AND FAILURES
- WEEK 11-12 HUMAN CAPITAL , MANAGEMENT , SELF SERVICE AND OUTSOURCING
- WEEK 13-14 CASE STUDIES
- WEEK 15-16 FAILURE IN ERP SYSTEMS
- Chapters 8
- Department CS & IT(SCB)
- Teacher
Ms. Sadia Zaib
