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Human Computer Interaction
User Support

User Support

User support: Requirements of user support, Approaches to user support, Adaptive help systems, Designing user support systems. [Ch. 11]

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11-user-support.ppt (0.35 MB )

Course Material

Introduction to Human Computer Interaction
The human
The Computer
The Interaction
Interaction Design Basics
Interaction Design Basics Cont.
HCI In The Software Process
Prototyping
Design Rules
Implementation Support
Evaluation Techniques
Universal design
User Support
Cognitive Models

Chapters 14
Department CS & IT
Teacher Kamran Mazhar

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