WEEK - 13 (Service Support Processes)
. Service Support Processes [ TB2: Ch. 4]
Course Material
- WEEK-1 INTRODUCTION
- WEEK - 2 (Performance)
- WEEK - 3 (Security Concepts)
- WEEK - 4 (Datacenters)
- WEEK - 5 (Servers)
- WEEK - 6 (Networking)
- WEEK - 7 (Storage)
- WEEK - 8 (Virtualization)
- WEEK - 9 (Operating Systems)
- WEEK - 10 (End User Devises)
- WEEK - 11 (IT Infrastructure Management)
- WEEK - 12 (Service Delivery Processes)
- WEEK - 13 (Service Support Processes)
- WEEK - 14 ( IT Ethics)
- WEEK - 15 (Emerging Trends in IT)
- Chapters 15
- Department CS & IT(SCB)
- Teacher
Mr. Sohaib Hattar
