Managing Conflict
Course Material
- Overview of Interpersonal Skills
- The Johari window
- Senge's Wheel of Learning
- Effective Communication
- Emotional Intelligence
- Misconceptions about Emotional Intelligence
- Four domains of Emotional Intelligence
- Emotional Intelligence and the Executive Core Qualification.
- Trust
- Benefits of trust, Behaviors that Rebuild Trust
- Conflict
- The Value of different conflict Styles
- Managing Conflict
- Tools for working through Conflict
- Listening
- Listening II
- Chapters 16
- Department Noon Business School
- Teacher
Muhammad Maaroof Iqbal
