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BMGT-6208 Total Quality Management, BBA-8th (Ex-PPP Campuses) Alpha & Bravo Section (Session 2016-2020)
05- Quality measurements

05- Quality measurements

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5-quality-measurement.pdf (0.50 MB )

Course Material

01- Introduction to TQM
02- Leadership
03- Quality by design
04- Quality Costs
05- Quality measurements
06- Quality management system
07- Customer Satisfaction
08- Environmental management system
09- Supplier Partnership
10- Continuous improvement
11- Benchmarking

Chapters 11
Department Noon Business School
Teacher Bilal Javed

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