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Total Quality Management (BMGT-408) MBA 4th Semester Regular/Self Support
Introduction to TQM

Introduction to TQM

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1-introduction.ppt (0.25 MB )

Course Material

Introduction to TQM
Consumer Behavior
Customer Relations
Customer Satisfaction
Six Sigma
Business Ethics
Leadership
Managing process, Working for improvement
Employee Involvement

Chapters 9
Department Noon Business School
Teacher Mr. Salman Piracha

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