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• INTRODUCTION, COURSE CONTENTS, AIM AND OBJECTIVES OF THE COURSE
• COMMUNICATION AND ITS TYPES
• VERBAL AND NON-VERBAL SKILLS
• POTENTIAL BARRIERS IN EFFECTIVE COMMUNICATION AND HOW TO REMOVE THEM
• WRITING WITH A PURPOSE: CV, JOB APPLICATION,MEMO, REPORT WRITING
• SPEAKING WITH CONFIDENCE:Understanding your audience, Listener analysis, Presentation skills,
• COMMUNICATING EFFECTIVELY: Job Interviews, Communicating with customers
• IMPROVING LISTENING SKILLS: Activity based class.
• SPEAKING ACTIVITIES:ASKING FOR AND GIVING INFORMATION
• ASKING FOR AND GIVING OPINION
• EXPRESSING AGREEMENT,
• Asking For and Giving Directions