Course Material
- Interpersonal skills overview
- introduction
- The Johari window
- Senge's Wheel of Learning
- Listening Skills
- Listening Barriers
- conflict
- conflict managing
- mids
- trust
- trust and business
- Emotional intelligence
- communication skills
- domains of Emotional Intelligence
- miconceptions
- communicative competence
- conclusion
- Finals
- Chapters 18
- Department Noon Business School
- Teacher
Saqib Javed
