Course Outline

1. Introduction
   1. What Managers Do?
      1. What is management
      2. Management Functions
      3. Management Roles
      4. Management Skills
      5. Effective Vs. Successful Managerial Activities
   2. What is Organizational Behavior
   3. The Evolution of Organizational Behavior
   4. Contributing disciplines to the OB field
   5. Basic OB Model
   6. Organizational System Level
   7. Individual Level
   8. Group Level 
   9. Challenges and Opportunities for study of OB 
2. Fundamentals of Organizational Behavior
   1. What is an Organizations
      1. Types of Organizations
   2. Components of Organization
      1. Task
      2. People
      3. Structure
      4. Technology
   3. The Basic System View of an Organization
   4. Factors Affecting Organizations
3. Fundamentals of Individual Behaviour: Individual Difference – Personality & Ability
   1. Define the key biographical characteristics.
   2. Explain the factors that determine an individual’s personality.
   3. Describe the Meyers-Briggs Type Indicator personality framework
   4. Identify the key traits in the Big Five personality model.
   5. Explain how Locus of Control, Self-Monitoring, Self Esteem, Type A & B Behavior and Need for Achievement, Affiliation, & Power are relevant to the organization.
   6. Describe ability and how it is managed in an organization.
4. Perception and Individual Decision Making
   1. What is Perception
   2. Factors influencing on perception
   3. Person Perception: Making Judgment about Others
      1. Attribution theory
      2. Frequently used shortcuts to judging others
   4. The link between perception and individual decision making
   5. How should decision be made?
      1. The Rational decision making process
      2. Creativity in decision making
      3. Decision making styles
   6. How are decision actually made in Organizations?
      1. Bounded rationality
      2. Common biases and errors
      3. Intuition
   7. What about Ethics in Decision Making: Three ethical decision criteria
5. Basic Motivation Concepts
   1. Defining  Motivation
   2. Early Theories of Motivation
      1. Hierarchy of Needs theory
      2. Theory X and Y
      3. Two factor theory
   3. Contemporary Theories of Motivation
      1. ERG theory
      2. McClelland’s Theory of needs
      3. Cognitive Evaluation theory
      4.  Goal-setting theory
      5. Reinforcement theory
      6. Job design  theory
      7. Equity theory
      8. Expectancy theory
6. Foundation of Group Behaviour
   1. Definition of group and team
   2. Why do people joins groups
   3. Stages of group development
   4. Describe the characteristics of a Work Group
   5. Describe Group Effectiveness
   6. Define Social Loafing
   7. Explain how the nature of the groups tasks can affect the group’s performance
   8. Define group cohesiveness and its effect on performance.
7. Basic Approaches to Leadership
   1. What is Leadership
   2. Trait theories
   3. Behavioral theories
   4. Contingency theories: Fiedler Model
   5. Contemporary Issues in leadership
      1. Trust: The foundation of leadership
         1. What is trust
         2. Trust and leadership
         3. Three types of leadership
         4. Basic principles of trust
      2. Framing: Using words to shape meaning and inspire others
      3. Inspirational approaches to leadership
         1. Charismatic leadership
         2. Transformational leadership
      4. Emotional intelligence and leadership Effectiveness
      5. Contemporary leadership roles
         1. Providing team leadership
         2. Mentoring
8. Organization Change and Stress Management
   1. Approaches to managing organizational change
   2. Creating a culture for change
   3. Work stress and its management
9. Conflict and Negotiations
   1. Conflict process
   2. Negotiation process
   3. Bargaining strategies
   4. Global Implicaitons