Objectives:

• To understand the importance and basic concepts of communication
• To enhance the listening skills and to become active listener
• To enhance the reading skills and to become active reader
• To improve the writing skills in general​

Course Outline:

1. Introduction to Communication
2. Components and processes involved in communication
3. Importance of communication
4. Theories
5. Barriers to effective communication
6. The seven C's for effective communication
7. Listening skills blocks
8. Thinking and feeling, Notes taking & Giving feedback
9. Reading skills
10. Active reading techniques
11. Skimming, General reading & careful reading
12. Introduction to writing skills
13. Planning, Drafting and Editing
14. Grammar and vocabulary
15. Technical and business vocabulary
16. Constructing formal sentences

Text Book:

1. Murphy H. A., Hildebrandt  H. W. and Thomas J.P., "Effective Business Communications", McGraw-Hill, USA (Latest Edition)

Reference Books:

1. T Norman S., "We're in Business", Longman Group Ltd., UK (Latest Edition)
2. Thomas A. J. and Martinet A. V., "A Practical English Grammar", Oxford University Press, UK (Latest Edition)