Objectives:

  • To understand the importance and basic concepts of communication
  • To enhance the listening skills and to become active listener
  • To enhance the reading skills and to become active reader
  • To improve the writing skills in general

Course Outline:

  1. Introduction to Communication
  2. Components and processes involved in communication
  3. Importance of communication
  4. Theories
  5. Barriers to effective communication
  6. The seven C's for effective communication
  7. Listening skills blocks
  8. Thinking and feeling, Notes taking & Giving feedback
  9. Reading skills
  10. Active reading techniques
  11. Skimming, General reading & careful reading
  12. Introduction to writing skills
  13. Planning, Drafting and Editing
  14. Grammar and vocabulary
  15. Technical and business vocabulary
  16. Constructing formal sentences

Text Book:

  1. Murphy H. A., Hildebrandt  H. W. and Thomas J.P., "Effective Business Communications", McGraw-Hill, USA (Latest Edition)

Reference Books:

  1. T Norman S., "We're in Business", Longman Group Ltd., UK (Latest Edition)
  2. Thomas A. J. and Martinet A. V., "A Practical English Grammar", Oxford University Press, UK (Latest Edition)

Course Material