Communication Skills

What are communication skills?

Communication skills are the abilities you use when giving and receiving different kinds of information. Some examples include communicating ideas, feelings or what’s happening around you. Communication skills involve listening, speaking, observing and empathizing. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications, like email and social media.

Lecture and Exam Plan (Communication)

Week

Chapter

Major Content

Weekly class Assignment

Recommended Books

1

Introduction to Business Communication Skills

What is Communication, Importance of business communication, level of communication within organization, How communication effect business performance

Case Study relevant to importance of Business organization in the context of diversity

Communication For Business_ Shirley Taylor.

Business Communication_ Prof. M. Aqil

2

Communication Process and Barriers

Sender’s thoughts,

Encoding / Message,

Transmission through media,

Noise and Barriers,

Decoding by Receiver,

Idea Received,

Feedback,

Physical Barriers,

Symantec Barriers

Environmental barriers

Case Study relevant to Communication Process and Barriers

Communication For Business_ Shirley Taylor.

Business Communication_ Prof. M. Aqil

3-4

Active Listening and Channel of Communication

Active Listening,

Role of Active Listening,

Barriers of Active Listening’s, Suggestions for improvement of Active Listening, different types of channels, Importance of Communication Channels according to situation.

Case Study relevant to Active Listening and Channel of Communication

Communication For Business_ Shirley Taylor.

Business Communication_ Prof. M. Aqil

5

Cs of Communication and Fundamentals of Workplace Communication

Correctness, Conciseness, Clarity, Completeness, Concreteness, Consideration, Courtesy

Case Study relevant to Cs of Communication and Fundamentals of Workplace Communication

Communication For Business_ Shirley Taylor.

Business Communication_ Prof. M. Aqil

6

Planning of effective communication

Planning Steps of Communication

Case Study relevant to Planning of effective communication

Communication For Business_ Shirley Taylor.

Business Communication_ Prof. M. Aqil

 

Mid-Term

Above All topics are Included in Mid-term Exams

Paper Pattern:

1- Three Case Studies relevant to discussed Topics.

9*3=27

 

2- Current Economic affairs and its recommended solutions. 03 Marks.

 

 

 

Case Studies Discussed in Class are Part of Final-term Exam

Communication For Business_ Shirley Taylor.

Business Communication_ Prof. M. Aqil

 

 

  Time Table Communication
  Teacher Name:_______________________ Aamir Sohail      
Sr No. Day Time Class Course Title Total Students  
1 Monday 11:00-12:30 B.com-!st Reg Communication 27  
2 Tuesday 11:00-12:30 B.com-!st Reg Communication 27  

Course Material

Other Courses by Mr. Aamir Shoail